Missions

Télécoms Sans Frontières deployed to Morocco following the magnitude 6.8 earthquake on September 8, 2023, to reach the worst-hit areas where networks are down, and set up telecoms centers to support relief efforts and meet the needs of those affected.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

The northern suburbs of Bangkok are under water. TSF evacuated its regional base and set up telephony operations in neighborhoods where the network had been affected.

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

The heavy rains in the autumn of 2010 caused major floods in southern Thailand and northern Malaysia. A TSF team deployed to the Hat Yai province, where water levels had reached 3m, to assess the state of communications networks. TSF supported relief efforts as well as the local population.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.

Following the earthquake that rocked the Mediterranean coast of Morocco on the night of 23rd February 2004, Télécoms Sans Frontières was on the ground the following day to provide rescue organisations with equipment and telecom technicians.

Following a terrible explosion of the Nyiragongo volcano in the eastern Democratic Republic of Congo on 17th January 2002, Télécoms sans Frontières was contacted by the Red Cross to support those providing help to the affected populations.

On 25th November 2000, southern Thailand experienced the worst floods in 12 years which left 53 dead and one million affected in ten of the fourteen provinces of the country. TSF supported the Thai population and relief organisations.